The customer is always right: but what do they want?
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Do you know your customers really well? Do you know exactly what they want and what they think of your company?
If you answer either of these two questions with 100 per cent certainty then I would suggest you are slightly delusional! Understanding what your customers want and how they feel about your services and products, [...]
Think Visibility 4: The PR’s Guide to World Domination
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The PR’s Guide to World Domination on Prezi
Think Visibility had its fourth outing this weekened and, as on previous occasions, it was a great conference. There were plenty of old faces, plenty of new ones and a veritable smorgasbord of presentations on SEO, CRO, social media and more besides.
I was invited to speak about [...]
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